If I buy from multiple sale events, will everything be shipped together?

As long as your items have been placed on the same sales order, they will be shipped together regardless of when the sale event ends. For example, if you buy a watch from a sale event that ends four days before the sale event of another item, we will NOT ship them separately. We will wait until all sale events have ended to ship the order. Please keep in mind, that Buyz does not carry all items in stock. Your order will not ship until all items are received from vendors.

Can I add an item or make changes to an order after I have already paid for it?

Email concierge@buyz.com and we will do our upmost to make the changes or add the item. 

Are packages insured?
Your packages are fully covered.

 

When will I get my order?

Please log into "My Account" and go to "My Orders" to see the latest status of your order.

Where can I track my package?

You can track your orders by going to "My Account" and "My Orders".

Why can I not ship my items overnight?

This option is not provided at checkout, but depending on your location, we may be able to accommodate this request. Please contact customer service for more details.

Can I ship to PO boxes or APO/FPO addresses?

Yes, we ship to PO boxes and we proudly serve APO/FPO addresses.

Can I have multiple shipping addresses?

Please email us to add alternative shipping addresses. To make sure that you have safest shopping experience possible, we take the extra step to verify shipping addresses that differ from billing address. We appreciate your understanding.